Your MONEA item will ship within the designated lead time unless otherwise noted by customer service. Prices may be subject to change without notice.

Please contact us directly with inquiries about our made-to-order lighting fixtures and furniture. Your purchase will be ready to ship within the lead time specified. The lead time begins with receipt of payment and confirmed order details. Email us your name, location, and item of interest at sales@moneanewyork.com and a member of our team will respond within 24 hours Monday through Friday. 

Because each item Is handmade and made-to-order, we are not able to offer returns. 

MONEA products are guaranteed for one year after the receipt of an item (not installation) against mechanical defects. MONEA will repair or replace defective components or products. Hard-wired light fixtures are UL and CE listed for dry locations. Fixtures are labeled clearly with the maximum allowable wattage - use of higher wattage bulbs will forfeit warranty. 

We are not responsible for the following:

• Damage caused by improper cleaning solutions or methods.

• Damage caused by improper handling, installation or assembly by the customer or the customer agent.

• Damage to our fixtures, our fixture parts or our fixture shades caused by the improper use of light bulbs

• Damage caused by exposure to the weather or improper environment. 

• Changes in the appearance of the hand-rubbed finishes or un-lacquered finishes. These are meant to age in appearance. 

• Any costs of installation removal or re-installation

• Restoration or repair work.

• Any parts purchased separate from our product. 

Damages must be documented and reported within 10 business days of receipt while goods are still at initial delivery location. MONEA is not responsible for repair or replacement of damages reported after this time. If Damage has occurred in shipping all packaging must be retained by the receiver. Failure to do so may invalidate any claim.